Privacy Policy

Last updated: October 28, 2026

This notice concerns personal information used in connection with lenvoriql.com. Jining Baiyue Trading Co., Ltd. operates Lenvoriql, and Shopify provides the commerce platform. What is involved depends on the features you use and the information you choose to supply.

Make a request or manage a preference

You can contact our customer desk about privacy or visit Your Privacy Choices. Depending on applicable law and your location, you may have rights to access, correct, delete or obtain a copy of information, or to object to or opt out of particular uses. We may ask for information reasonably needed to verify a request. An authorized representative may contact us on your behalf where applicable rules permit.

If we decline a request, you may ask for the decision to be reviewed and use any applicable appeal right. Promotional messages may offer an unsubscribe control; essential transaction messages are separate. Cookie preferences and browser settings can affect features, and applicable opt-out preference signals are handled as required by law.

Records created as you use the store

  • Visiting: device and browser information, network identifiers such as IP addresses, page interactions and cookie-related data may be involved in displaying, securing and understanding the site.
  • Ordering: contact and address details, selected products, billing information, payment status and transaction history support checkout, fulfilment and order service. Checkout payment providers process payment information; do not email complete card details.
  • Contacting us: we receive your messages and relevant order, product or batch information. A makeup concern may include information you voluntarily provide about an experience with the item. Please avoid unrelated medical documents and unnecessary sensitive information.
  • Optional participation: account, review or marketing-preference information may be processed if you use those features when offered.

How these records support the business

Information is used to provide the store, handle purchases and returns, answer enquiries, investigate product concerns, prevent misuse and meet recordkeeping and other legal responsibilities. Optional marketing or analytics activities, when used, are subject to applicable consent and choice requirements. This notice should not be read as a claim that every possible advertising feature is switched on.

Providers and other recipients

Necessary information may be made available to Shopify and providers involved in payments, hosting, delivery and customer service. Disclosures may also be required by law or needed to protect lawful rights; a business transfer may involve records subject to applicable safeguards. Where advertising-related sharing or another activity creates an opt-out right, use the privacy choices link or contact us for assistance.

Some processing by Shopify or other providers may take place outside your country. Shopify may process information for the store and, in certain circumstances, for its own purposes. Its Consumer Privacy Policy and Privacy Portal describe its handling and available requests.

Storage, safeguards and younger visitors

Different records have different retention needs. We keep information as reasonably necessary for the purposes described, including resolving disputes and satisfying legal recordkeeping duties. Protective measures reduce risk, but no online transmission or storage arrangement can promise absolute security.

The store is not directed to children under 13. Please tell us if you believe a child has provided personal information so we can investigate and take appropriate action.

When this notice changes

We may revise the notice as services or requirements change and provide additional notification when required. A revision does not eliminate rights that apply to information already collected. For questions about this notice, use the business contact below.

Lenvoriql customer desk

Business operator: Jining Baiyue Trading Co., Ltd.

Registered address: Room 00-1523, 15th Floor, Building 16, Wanda Plaza, Taibai Road, Fuqiao Subdistrict, Rencheng District, Jining, Shandong, China.

Write to service@lenvoriql.com
Telephone: +86 537 260 5065

Our customer-service schedule is Monday–Friday, 9:00 AM–6:00 PM, Beijing Time (UTC+8). Allow 1–2 business days for a reply. Please request return instructions; the registered address is not a designated parcel-return address.