Terms of Purchase

Last updated: October 28, 2026

From selection to order details

Confirm the item, color or variant and quantity before submitting payment. Our store spans lip, eye and face makeup; an item's intended application should be checked individually. Product scenes and styling descriptions do not replace the ingredient declaration, directions or warnings. Ask us about a missing material detail before purchasing.

Shade appearance depends in part on lighting, display settings and the surface on which it is worn. A photograph is not a guarantee of an identical appearance or a claim of a particular wear time or certification.

The amount you authorize

Store prices are denominated in U.S. dollars. Review the payable total and any applicable shipping and taxes at checkout. Supply accurate contact, billing and delivery details and use only a payment method you are entitled to use. Support does not need your full card number or password.

If stock availability or a material listing error affects a submitted order, we will explain the issue and options. We will not silently substitute another makeup shade or increase the charge without authorization. Payment for an order we cannot fulfil will be refunded.

Our dispatch and delivery commitments

Eligible U.S. addresses are served. Payment confirmation starts the 24-consecutive-hour dispatch period. Estimated transit is 7–15 business days after dispatch. Standard shipping is free for orders of US$50 or more, with the shipping rate for lower totals shown at checkout.

If dispatch cannot occur as promised, we will communicate a revised schedule and obtain any required agreement to wait. Cancellation of an unshipped delayed order entitles you to a prompt refund rather than a returned-goods inspection process.

After receiving your order

Return requests must reach us within 30 calendar days after delivery. A preference return is shipped at the buyer's expense; we bear return shipping for our errors and seller-responsible product issues. For an approved returned-item refund, initiation to the original payment method takes 5–10 business days after receipt and inspection. Payment-provider posting may take longer.

Use cosmetics only according to the particular label and directions. Styling content does not establish suitability for every person or for every area of the face.

Keeping the agreement clear

Contact us early when order information needs changing; a dispatched parcel may no longer be editable. Updates to these terms apply prospectively and do not reduce commitments attached to an existing purchase. Mandatory consumer protections remain unaffected.